Defining Transactional SMS
Ideal for sharing essential and valuable information about your products or services with your customers, transactional messages are of great utility. When using text messages, businesses must ensure these informational messages gain the visibility required to make an impact. Around 5 billion people globally can receive text messages. 90% of individuals read text messages within 3 minutes of reception. By automating transactional messages through text, you can provide superior customer service. Make sure your customers are always up-to-date and never miss crucial information by leveraging the most trusted communication channel on the most robust platform.
Transactional SMS: Varieties
Suitable for any industry, transactional text messages are a perfect choice. Thanks to automation options enabling prompt and appropriately timed dispatch, your customers will receive necessary updates at the right moments.
Retail and E-commerce
- Greetings messages
- Purchase confirmation texts
- Updates on shipment and delivery
- Banking and Finance
Banking information verification
- Payment acknowledgement
- Confirmations or cancellations of appointments
- Travel
Confirmation of bookings
- Alterations in gate
- Flight delays Telecommunications>
Password reset acknowledgment
- Confirmation of bill payment
- Account validation
- Healthcare
Confirmation of appointments via text
- Insurance payment acknowledgment
- Confirmation for prescription collection
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